Your role:

As a Support & Operations Engineer, you are a key point of contact for our installation partners and internal teams, ensuring smooth day-to-day operations of our BESS fleet.

• You support customers and installation partners during installation, commissioning, and operation of their battery energy storage systems, acting as their first technical point of contact.
• You provide first-line technical support and troubleshooting, taking full ownership of issues from identification to resolution, and resolving electrical, system-level, software, and communication-related problems in collaboration with software and operations teams.
• You assist (mainly remotely) with the commissioning and start-up of BESS systems, ensuring correct configuration, validation, and handover.
• You prioritize incoming issues and tasks, balancing urgency and impact in a dynamic environment.
• You contribute to improving operational workflows, identifying inefficiencies and helping structure better processes for support, commissioning, and logistics.
• You ensure proper documentation of issues, solutions, and best practices, contributing to a growing internal knowledge base.
• You provide mainly remote support, with occasional on-site interventions when required.

What we are looking for:

A background as an electrical engineer (Bachelor or equivalent experience).

• Hands-on, problem-solving mindset with a strong sense of ownership.
• Ability to structure work and set priorities in a dynamic environment.
• Interest in battery energy storage systems (batteries, inverters, EMS)
• Knowledge of electrical systems, norms and regulations (electrical distribution and installation, transformers, earthing, protection equipment, AREI, …).
• BA4/BA5 certification (or willingness to obtain)
• Willingness to interact directly with customers and installation partners.
• Basic experience with or interest and willingness to learn:
  • Linux bash, Python, Networking.
  • You don’t need to be a software expert, curiosity and learning ability matter more.
• Fluent communication skills in Dutch and English, French is a plus.

What we offer:

• A hands-on technical role in a fast-growing cleantech scale-up.
• Direct involvement in real battery energy storage projects.
• Flexible working hours with hybrid working (2–3 days in the office, 2–3 days remote, occasional on-site support).
• A collaborative team with strong expertise in batteries, energy markets, and software.
• Competitive salary package.
• Flexibility, autonomy, and room to grow technically and professionally.

Why Octave?

Octave is a Belgian cleantech scale-up founded in 2020, specialized in battery energy storage and energy management solutions for businesses. With over 170 MWh of deployed battery capacity and the largest behind-the-meter battery fleet in Belgium, we operate at the cutting edge of flexible energy systems.

Supported by private investors, imec, and the EIC Accelerator Fund of the European Commission, Octave is scaling its technology and operations across Europe.

Interested?

Do you want to help build tomorrow’s energy system and make a tangible impact?

Send your CV to recruitment@octave.energy, we’d love to hear from you.